Frequently Asked Questions
We know choosing a technology partner is a big decision. Here are answers to the questions we hear most often from our clients. If you can't find what you're looking for, feel free to reach out.
1. General Questions
What exactly does BosTechie do?
BosTechie is a full-service digital solutions agency. We help businesses grow by building custom software, designing scalable ecommerce platforms, implementing advanced CRM & ERP systems, managing IT infrastructure, and running data-driven digital marketing campaigns.
Where are you located?
Our headquarters are located in Kolkata, West Bengal, India. We operate under our parent company, Yocon Innovations & Ventures Private Limited.
Do you work with international clients?
Absolutely. We work with businesses all over the world. Our team is accustomed to managing projects across different time zones, ensuring smooth communication and timely delivery regardless of where you are located.
What industries do you serve?
We are highly adaptable and have partnered with companies in retail, healthcare, finance, manufacturing, real estate, and SaaS. Technology is universal, and we tailor our solutions to fit the unique regulatory and operational needs of your specific industry.
2. Services & Solutions
Can you handle both design and development?
Yes, we provide end-to-end solutions. From the initial UX/UI design wireframes to the final backend deployment and server architecture, our in-house team handles the entire lifecycle of your project.
Do you provide custom solutions or use templates?
We specialize in custom solutions built from the ground up to match your exact business logic. While we might leverage modern frameworks and proven boilerplates to speed up development, we do not rely on generic, restrictive templates.
Can you take over an existing project?
Yes, we often rescue or take over existing projects. We start with a comprehensive code audit to assess the health, security, and scalability of your current architecture before presenting a plan to modernize or complete it.
3. Website & Software Development
What technologies do you use for web development?
We use a modern tech stack tailored to your needs. This typically includes React, Next.js, Node.js, TypeScript, and Python. For databases, we frequently use PostgreSQL and MongoDB. We always select the stack that offers the best performance and scalability for your specific use case.
How long does it take to build a custom website or app?
A standard corporate website usually takes 4-6 weeks. Complex web applications or custom software can take anywhere from 3 to 6 months. After our initial consultation, we will provide you with a detailed, phased timeline.
Will my website be mobile-friendly?
100%. We design and develop with a mobile-first approach. Your platform will be fully responsive and optimized to look and function perfectly across all devices and screen sizes.
4. Ecommerce Development
Which ecommerce platforms do you work with?
We build on platforms like Shopify Plus, WooCommerce, and Magento. For highly complex or scalable stores, we develop headless commerce solutions using frameworks like Next.js combined with custom backends.
Can you integrate third-party payment gateways and shipping providers?
Yes, we integrate all major payment gateways (Stripe, PayPal, Razorpay, etc.) as well as third-party logistics and shipping APIs (FedEx, UPS, local carriers) directly into your checkout flow.
Do you help with product migration from my old store?
Yes. We securely migrate your entire catalog, customer data, and order history from your legacy platform to your new store without any data loss or extended downtime.
5. CRM & ERP Solutions
Do you build custom CRMs or integrate existing ones?
Both. If a platform like Salesforce or HubSpot fits your needs, we will set it up and integrate it with your existing tools. If your workflows are highly unique, we can build a completely custom CRM tailored perfectly to your sales team.
How can an ERP system help my business?
An ERP unifies your business data. Instead of having separate software for HR, inventory, sales, and accounting, an ERP connects them all. This eliminates duplicate data entry, reduces human error, and gives you real-time visibility into your entire operation.
6. AI & Automation Services
What kind of AI solutions do you provide?
We integrate AI to solve real business problems. This includes intelligent customer support chatbots, predictive analytics dashboards, automated data extraction, and integrating Large Language Models (like OpenAI's GPT) into your software.
How can automation save my business money?
By automating repetitive, high-volume tasks (like invoice processing, lead routing, or inventory syncing), you reduce the time your employees spend on manual data entry. This lowers operational costs and frees your team to focus on high-value work.
7. Digital Marketing & Branding
What digital marketing services do you offer?
We offer comprehensive digital marketing strategies, including SEO (Search Engine Optimization), PPC (Google/Meta Ads), social media management, brand identity design, and content generation.
Do you guarantee first-page rankings on Google?
No reputable agency can guarantee organic search rankings because Google's algorithms are outside of our control. However, we do guarantee that we use proven, white-hat SEO strategies that have successfully ranked our past clients for highly competitive keywords.
How do you measure the success of a marketing campaign?
We tie our marketing metrics directly to your revenue. While we track traffic and impressions, our primary focus is on CPA (Cost Per Acquisition), lead quality, and ROAS (Return on Ad Spend). We provide transparent, real-time dashboards so you can see exactly where your money is going.
8. Project Process
How do we get started?
It starts with a conversation. Reach out via our contact form, and we'll schedule a free discovery call. We'll discuss your goals, current bottlenecks, and technical requirements. From there, we provide a detailed proposal and timeline.
Will I have a dedicated project manager?
Yes. You will be assigned a dedicated Project Manager who acts as your single point of contact. They will provide weekly updates, manage timelines, and ensure the engineering team delivers exactly what was promised.
How involved do I need to be during the project?
We need your involvement during the initial discovery phase and at key approval milestones (like design sign-off). Once development starts, we handle the heavy lifting, giving you regular progress demos without demanding too much of your daily schedule.
9. Pricing & Payments
How much does a typical project cost?
Because every project is completely custom, we don't have standard pricing packages. Costs are determined by the complexity of the features, the technologies required, and the timeline. We will give you a clear, itemized quote after our discovery phase.
Do you offer fixed pricing or hourly rates?
We generally prefer fixed-price contracts with clearly defined milestones. This means you know exactly what you're paying upfront. For ongoing maintenance or highly experimental projects, we can operate on a flexible retainer or hourly basis.
Are there any hidden costs?
No. We pride ourselves on transparency. If a project requires paid third-party tools, premium fonts, or specific hosting infrastructure, we will outline those costs in our initial proposal. If you request new features mid-project (scope creep), we will pause and quote the additional work before proceeding.
10. Support & Maintenance
Do you provide ongoing support after launch?
Yes! Launch day is just the beginning. We offer dedicated Service Level Agreements (SLAs) for ongoing maintenance, security patching, server monitoring, and feature updates.
What happens if my application goes down?
If you are on an active maintenance plan, our infrastructure monitoring tools will alert us immediately. Our team responds rapidly to restore service and patch any vulnerabilities, often before you or your users even notice an issue.
Can I update the website content myself?
Absolutely. We build sites using user-friendly Content Management Systems (CMS) like Sanity, WordPress, or customized admin panels. We will provide full training for your team so you can confidently edit text, images, and products without writing any code.
11. Security & Data Protection
How secure are the applications you build?
Security is baked into our development lifecycle. We utilize best practices including database encryption, secure authentication flows (OAuth, JWT), input sanitization, and protection against common vulnerabilities like SQL injection and cross-site scripting (XSS).
Will you sign a Non-Disclosure Agreement (NDA)?
Of course. We understand that your ideas and data are your most valuable assets. We are happy to sign an NDA before we even have our first discovery call.
12. Consultation & Contact
Do you offer free consultations?
Yes, we offer a free initial consultation. It's a no-pressure conversation where we assess your needs, share our initial thoughts, and determine if we are the right technical partner for your business.
What should I prepare before our first meeting?
It helps if you can outline your core business problem, a list of required features (if you know them), your target audience, and your timeline/budget expectations. Don't worry if you don't have everything figured out—that's what we are here to help you define.
How do I get in touch?
You can click the "Start Your Project" button anywhere on our site, email us directly at info@bostechie.com, or call us at +91 98300 21949 or +91 98311 20966. We aim to respond to all inquiries within 24 hours.